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Repeat Prescriptions
The easiest way to order your repeat prescription is through the NHS App or by dropping your repeat prescription slip at our dispensaries at St Mary’s or Sheepmarket. Sorry, but we cannot take requests for repeat prescriptions over the phone or through our Anima platform.
Ordering a Repeat Prescription
Ordering prescriptions with the NHS App
Prescriptions in your NHS App: NHS App help and support
Order Repeat Prescriptions Using SystmOnline
The easiest way to order your prescription is by using our online services.
Online Form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
In Person
You can order your prescriptions during our normal dispensary hours.
Contacting us with a question
If you have a question about your repeat prescription, you can contact us on our dedicated telephone line on 01780 437 017 and choosing Option 3. The telephone line is available Monday to Friday from 10am to 11am and 3pm to 4.30pm.
Collecting Prescriptions
Your prescription has a section for ordering repeat prescriptions so tick the items you require and leave the slip at the dispensary reception.
Please let us know which pharmacy you would like the prescription to be sent to for dispensing. If you lose your repeat request form then replacements are available from reception.
Nationally there are varying shortages and supply disruptions to many medications so please allow as much time as possible (up to 2 weeks) to allow for this.
Both St Mary’s and Sheepmarket sites are closed from 12.30pm to 1.30pm.
St Mary's closes at 5pm daily while, the dispensary at Sheepmarket is open until 6pm.
| Order Day | Collection Day |
|---|---|
| Monday | Friday |
| Tuesday | Monday |
| Wednesday | Tuesday |
| Thursday | Wednesday |
| Friday | Thursday |
Emergency Supply of Medicines
If you require an emergency supply of medication when the surgery is closed please telephone 111 where the Out of Hours service will offer you advice.
Medication Reviews
All patients receiving repeat prescriptions are requested to be reviewed six-monthly to ensure the medicines remain appropriate.
The next review date is printed on the right hand side of your ordering slip and this should be checked periodically to ensure you make an appointment before the review is due.